To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Outstanding customer service. Rick the owner is great, he will work with you to give you the best deal possible. He doesn't try to sell you things that you don't need, like most shops. The mechanics really know their stuff and do quality work and they get it done fast. I highly recommend this shop to everyone for all of your repairs. I will never go anywhere else, I'm a customer for life!