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Jasper Preferred Installer Auto Performance Repair & Customs Reviews

GENERAL MAINTENANCE

It's Time for the 21st Century Tune-up

Times are changing...cars are changing. One of the biggest changes in today's automotive industry is the perception of a "tune-up." Ask 10 vehicle owners their definition of a tune-up and chances are there'll be 10 different answers. The classic "tune-up" was once the heart of the automotive business and contrary to some beliefs; today's modern vehicles still need tune-ups to keep them performing at the most efficient levels.

The tune-up was historically associated with the routine replacement of key ignition system parts like spark plugs and ignition points, along with some basic adjustments to help "tune" the engine. Mounting pressure for increased fuel economy and lower emissions drove the car manufacturers to adopt electronics and to do away with ignition points in the '70s, along with the carburetor in the middle '80s. This eliminated the need for the replacement and adjustment of a growing number of ignition and fuel system parts.

As the pace of technology quickened, the procedures required to perform a traditional tune-up changed dramatically. Highly sophisticated ignition and fuel systems are now the norm, using one or more onboard computers to control critical engine and transmission management functions. Things that were once handled mechanically are now controlled electronically through the widespread use of onboard computer technology.

Because vehicles have changed so much over the years, the Car Care Council has introduced the 21st Century Tune-up. This program is designed to help re-define and educate motorists as to what a tune-up should consist of on today's modern vehicles.

"There is a misconception that today's modern vehicles don't need tune-ups because they never break down, but that simply is not true," said Rich White, executive director of the Car Care Council. "If you're at work and your computer goes down, you can't get any more work done. It's the same with your vehicle. If the vehicle isn't being properly maintained, you're not going to get where you want to go."

As part of the 21st Century Tune-up on today's modern vehicles, the following systems should be inspected:

  • Battery, charging and starting
  • Engine mechanical
  • Powertrain control (including onboard diagnostic checks)
  • Fuel
  • Ignition
  • Emissions

Vehicle owners ask for tune-ups for a variety of reasons, including improving performance, maintaining reliability, planning a vacation, preparing for winter/summer or because they're giving the car to a friend or family member.

To help ensure good performance, fuel economy and emissions, the Car Care Council also recommends that motorists take the time necessary to become familiar with their vehicle from every aspect. Study the owner's manual to become thoroughly acquainted with the operation of all systems. Pay special attention to the indicator lights and instruments.

Getting Your Vehicle Ready for Winter

Mechanical failure—an inconvenience anytime it occurs--can be deadly in the winter. Preventive maintenance is a must. Besides, a well-maintained vehicle is more enjoyable to drive, lasts longer, and could command a higher resale price.

Some of the following tips can be performed by any do-it-yourselfer; others require the skilled hands of a professional auto technician.

  • Engine Performance - Get engine drivability problems (hard starts, rough idling, stalling, diminished power, etc.) corrected at a good repair shop. Cold weather makes existing problems worse. Replace dirty filters-air, fuel, etc.
  • Fuel - Put a bottle of fuel de-icer in your tank once a month to help keep moisture from freezing in the fuel line. Note that a full gas tank helps keep moisture from forming.
  • Oil - Change your oil and oil filter as specified in your manual—more often (every 3,000 miles) if your driving is mostly stop-and-go or consists of frequent short trips.
  • Cooling Systems - The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of the coolant should be checked periodically. (A 50/50 mix of anti-freeze and water is usually recommended.) DIYers, never remove the radiator cap until the engine has thoroughly cooled! The tightness and condition of drive belts, clamps, and hoses should be checked by a pro.
  • Windshield Wipers - Replace old blades. If your climate is harsh, purchase rubber-clad (winter) blades to fight ice build-up. Stock up on windshield washer solvent-you'll be surprised how much you use. Carry an ice-scraper.
  • Heater/Defroster - The heater and defroster must be in good working condition for passenger comfort and driver visibility. Newer models have a cabin air filter that should be replaced periodically. Check your owner's manual for the location and replacement interval.
  • Battery - The only accurate way to detect a weak battery is with professional equipment. Routine care: Scrape away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check fluid level monthly. Avoid contact with corrosive deposits and battery acid. Wear eye protection and rubber gloves.
  • Lights - Inspect all lights and bulbs; replace burned out bulbs; periodically clean road grime from all lenses. To prevent scratching, never use a dry rag.
  • Exhaust System - Your vehicle should be placed on a lift and the exhaust system examined for leaks. The trunk and floor boards should be inspected for small holes. Exhaust fumes can be deadly.
  • Tires - Worn tires will be of little use in winter weather. Examine tires for remaining tread life, uneven wearing, and cupping; check the sidewalls for cuts and nicks. Check tire pressures once a month. Check the tires when they are cold, before driving for any distance. Rotate as recommended. Don't forget your spare, and be sure the jack is in good condition.
  • Carry emergency gear: gloves, boots, blankets, flares, a small shovel, sand or kitty litter, tire chains, and a flash light. Put a few "high-energy" snacks in your glove box.

Getting Your Vehicle Ready For Summer

Summer's heat, dust, and stop-and-go traffic, will take their toll on your vehicle. Add the effects of last winter, and you could be poised for a breakdown. You can lessen the odds of mechanical failure through periodic maintenance. . . Your vehicle should last longer and command a higher resale price, too!

Some of the following tips are easy to do; others require a skilled auto technician.

  • Air Conditioning - A marginally operating system will fail in hot weather. Have the system examined by a qualified technician. Newer models have cabin air filters that clean the air entering the heating and air conditioning system. Check your owner's manual for location and replacement interval.
  • Cooling System - The greatest cause of summer breakdowns is overheating. The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of the coolant should be checked periodically. (A 50/50 mix of anti-freeze and water is usually recommended.) DIYers, never remove the radiator cap until the engine has thoroughly cooled! The tightness and condition of drive belts, clamps, and hoses should be checked by a pro.
  • Oil - Change your oil and oil filter as specified in your manual-more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage, or tow a trailer.
  • Engine Performance - Replace other filters (air, fuel, PCV, etc.) as recommended-more often in dusty conditions. Get engine drivability problems (hard starts, rough idling, stalling, diminished power, etc.) corrected at a good shop.
  • Windshield Wipers - A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
  • Lights - Inspect all lights and bulbs; replace burned out bulbs; periodically clean dirt and insects from all lenses. To prevent scratching, never use a dry rag.
  • Tires - Have your tires rotated about every 5,000 miles. Check tire pressures once a month; check them while they're cold before driving for any distance. Don't forget to check your spare as well and be sure the jack is in good condition. Examine tires for tread life, uneven wearing, and cupping; check the sidewalls for cuts and nicks. An alignment is warranted if there's uneven tread wear or if your vehicle pulls to one side.
  • Brakes - Brakes should be inspected as recommended in your manual, or sooner if you notice pulsations, grabbing, noises, or longer stopping distance. Minor brake problems should be corrected promptly.
  • Battery - Batteries can fail any time of year. The only accurate way to detect a weak battery is with professional equipment. Routine care: Scrape away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check the fluid level monthly. Avoid contact with corrosive deposits and battery acid. Wear eye protection and rubber gloves.
  • Emergencies - Carry some basic tools-ask a technician for suggestions. Also include a first aid kit, flares, and a flashlight. Consider buying a cellular phone.

Keeping Your Vehicle in Tune with the Environment

Car care is definitely a win-win situation. Besides helping the environment, a properly maintained and operated vehicle will run more efficiently, will be safer, and will last longer-up to 50% longer, according to a survey of ASE-certified Master Auto Technicians. The following tips should put you on the road to environmentally conscious car care.

  • Keep your engine tuned. A misfiring spark plug can reduce fuel efficiency as much as 30%. Follow the service schedules listed in your owner's manual. Replace filters and fluids as recommended.
  • Check your tires for proper inflation. Under inflation wastes fuel-your engine has to work harder to push the vehicle. Wheels that are out-of-line (as evidenced by uneven tread wear or vehicle pulling) make the engine work harder, too. Properly maintained tires will last longer, meaning fewer scrap tires have to be disposed.
  • Keep your air conditioner in top condition and have it serviced only by a technician certified competent to handle/recycle refrigerants. Air conditioners contain CFCs-gases that have been implicated in the depletion of the ozone layer. According to the Environmental Protection Agency, almost one third of the CFCs released into the atmosphere come from mobile air conditioners; some simply leaks out, but the majority escapes during service and repair-so it's important to choose a qualified technician.
  • Do-it-yourselfers: dispose of used motor oil, anti-freeze/coolant, tires, and old batteries properly. Many repair facilities accept these items. Or call your local municipal or county government for recycling sites. Never dump used oil or anti-freeze on the ground or in open streams.
  • Observe speed limits. Mileage decreases sharply above 55 mph.
  • Drive gently. Avoid sudden accelerations and jerky stop-and-go's. Use cruise-control on open highways to keep your speed as steady as possible.
  • Avoid excessive idling. Shut off the engine while waiting for friends and family. Today's vehicles are designed to "warm up" fast, so forget about those five-minute warm ups on cold winter mornings.
  • Remove excess items from the vehicle. Less weight means better mileage. Store luggage/ cargo in the trunk rather than on the roof to reduce air drag.
  • Plan trips. Consolidate your daily errands to eliminate unnecessary driving. Try to travel when traffic is light to avoid stop-and-go conditions. Join a car pool.

Remember, how your car runs, how you drive it, and how its fluids, old parts, and tires are disposed of all have serious consequences on the environment.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Jasper
  • NAPA
  • O'Reilly Auto Parts
  • Advance Auto Parts
  • AutoZone Auto Parts
  • Snap-on Tools
  • Wix Filters
  • ALL-DATA
  • IDENTIFIX
  • Mitchell1
  • Interstate Batteries
  • Rough Country Suspensions and Lifts
  • Car Care Aware

Testimonials

  • Outstanding customer service. Rick the owner is great, he will work with you to give you the best deal possible. He doesn't try to sell you things that you don't need, like most shops. The mechanics really know their stuff and do quality work and they get it done fast. I highly recommend this shop to everyone for all of your repairs. I will never go anywhere else, I'm a customer for life!
    -Shirley H.

  • I found a screw in my tire and I was driving down the road and saw that the shop was open. I walked in and spoke with the owner and he had me repaired and on the road under 10 minutes. They do custom car work as well as whatever it is you may need fixed. Very friendly shop with excellent service.
    -Adam C.

  • Rick and his mechanics do a great job of repairing my cars. He is reasonable and does his best to give me the best deal.
    -Cece R.

  • Rick and the team here are awesome. They diagnosed and repaired my car in a very effecient manner and the customer service was outstanding. Go by and see them you wont be disappointed.
    -Emilio P.

  • Rick and his team fit me in within 24 hours! As a single mom, and being absolutely clueless he has been thorough in his communication and in educating me! I am so grateful to have found a trusted family mechanic!
    -Kelsea F.

  • Rick is very nice person. I highly recommend this place for any mechanic issue. He fixed it in a timely manner. He worked with me on my schedule and made sure it was done in time. Some parts will have a warranty. This place is 1 hr from me but I will be back for any problem I have with any of my vehicles.
    -Nicole W.

  • I noticed my friends air pressure was low in the tire. No tire gauge we had worked so we went here last minute, it turned out there was about a 2 inch screw stuck in the tire. They fixed it and sent us on our way! Very good service!
    -Rileigh M.

  • My second visit was as good as the first. I had relatives visiting from out of the country and my truck developed a labored cranking problem. I came in with a perceived starter issue which, when they diagnosed the truck, they confirmed that was the issue. Rick quoted me a price for the work ordered the part(s) and had me back in my truck within less than 24 hrs, of which most was the time it took to get the part(s) overnight. Honesty and integrity is always nice to deal with.
    -Mike G.

  • Courteous, knowledgeable, and fair. Highly recommended.
    -Barbara F.

  • I purchased a 1977 El Camino a few years ago, and it needed some attention to get it running smoothly again. It also needed a face-lift, so I stopped in at Auto Performance to see what they had to say. Rick was very helpful and provided the knowledge necessary to get the vehicle looking and running great! I am very pleased with their efforts at Auto Performance, especially the subtle ideas to improve the look and driving of my vehicle. Rick was very upfront with all the necessary improvements and costs involved. I highly recommend Rick and his team for your car needs. Thanks guys.
    -Jim H.

  • My second visit to this shop. First one was for a repair to my tailgate which they repaired very professionally and I was impressed. However, I didn't know they also did lube and oil change until today. Great price for synthetic oil. I will be back whenever I need any type of vehicle service.
    -Wes

  • Rick and his team did an excellent job on replacing the exhaust system on our 2009 Mustang. There were a couple of questions that came up and Rick was quick to call and get the go ahead on the resolution to the issues. He was able to complete the work with in the short time frame that we had. Excellent work, Great atmosphere, customer service is heads above what most places provide today. We will return for many more enhancements to the vehicle.
    -Terry S.

  • This is my very first review I have ever written in my life so that alone says something about this place. One word describes this place best " flawless". My very first visit to Ricks shop and it was like I've known them for years. Remarkable knowledge about vehicles. He has a mixture of old school tech's with just enough new school technology to lap the competition twice! If you want a repair shop that is for the people this is your place. Tight on budget but need the job done right? This is your place. I have done my own repairs since I was 13 years old...I don't trust anyone with my vehicles until I came to this place!!! I recommend this shop to everyone! They fix absolutely everything! One stop shop, in and you are out the door blink and you would have missed something. This will become my families number 1 shop for generations to come. If you have never been here dont miss out. Nobody and I mean nobody has beaten his work or prices.
    -Charles W.

  • I made the drive up from Greenwood to Rick's shop in Easley because I know I can trust him and his crew to do reliable work at a reasonable price. My Malibu has quite a few miles on it, but the Auto Performance team treated it--and me--like we were the most valuable project on their list. Thanks, guys!
    -Claire F. K.

  • RICK AND HIS CREW DID A GREAT JOB ON MY VAN, THEY FIXED ALL MY PROBLEMS AND WORKED ABOVE AND BE ON AND AROUND MY SCHEDULE. I WOULD RECOMMEND THEM TO ANYONE AND WILL
    -Mike R.

  • I can't say enough wonderful things about Rick. He and his crew do a fanrtastic job. Rick takes the time to explain everything he is going to do. He called me gave me quotes before he did any work. Being a single mom and my son in college that meant a lot. He has worked on my son's car now a couple of times and has it running great! Check with Rick and get a quote! You will not regret it!
    -Tracey W.

  • Thank you to Rick and the Auto Performance crew for caring enough to help save our old Ford Taurus... "Little Blue" is back home and happy. Thanks for all the love and work you put into it.
    -Gloria & Joe W.

  • These guys did great! They took real great care of my classic and always stayed in touch, giving me updates on my car. Their carb guy, can't say enough about him... He deserves a car or something. I was really considering selling it, but not after I heard how good it sounded, Thanks a lot guys!
    -Justin B.

  • Great people! Rick and his crew are willing to take the time to figure out what your problem is. I wouldn't take my car to anyone else! Very honest people. Give them a try
    -Ashton Manely

  • Excellent service and personal attention to your needs. Highly recommended!
    -DeeDee S.

  • Auto Performance has good friendly service.
    -Carla P.

  • I like this business, they keep me informed and they are very good. Rick is very knowledgeable, personable, and he explains things in a way for me to understand, which I appreciate. He takes his time to answer my questions.
    -Gwen S.

  • Dependable and very prompt in resolving the issue. Satisfaction guaranteed!
    -Carl B.

  • They were nice enough not to charge me since I had the part.
    -Quentin C.

  • No problems with the service or business. The employees were very nice and friendly, and the pricing was good.
    -Bobbie M.

  • Very friendly people. Very satisfied with the service and I will be coming back!
    -Don S.

  • Rick and his crew are God-sent. They are always ready to do their best. I have recommended Auto Performance to several people. I want them to have the same experience that I have enjoyed. They go far and beyond to ensure your car will be ready for you in an honest time and with an affordable price? So blessed to have them around.
    -Gwen C.

  • The whole process was explained very well and I knew what was going on at all times. Very trustworthy employees and manager, he really wanted to save me money when fixing my car.
    -Jake O.

  • Nice and knowledgeable, problem fixed!
    -Jenna Z.