To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Carla, 06/12/2026
I did it. Yesterday was the 1 year anniversary of my love’s death. After a year, a lot of money, a total rebuild, my last gift to him is home. His baby, now my El Camino, is home.
Thank you to everyone that heard my cry with grief, to everyone that helped me through the hardest time of my life… to Rick, James, Tiffany, and everyone at performance auto in Pickens…they made his dream come true. They made it more than just a job, they knew how much it meant to me, and I think it became personal for them too. They brought her home to me in grand style, and she is a beast.
I know that Mark was dancing and clapping and cheering me on. It’s done, babe. I’ll always love you. And I’ll miss you every single minute of every day.
Now, I’m gonna drive the hell out of her! And you’ll be beside me.